Our Mission & Vision
Our Mission is to create a great experience for our Guests, Team and Communities!
To create a great experience for our Guests by making a difference in their lives by brightening their day with a warm hello, a sincere smile and thank you. We create a great experience for our team by focusing on a building a “Team Centered” culture that supports and enhances their personal and professional goals, provides flexibility and work-life balance and develops people to their fullest potential. We appoint members to the team who think, believe and act in ways that support our culture and one another and to be an employer of choice. We create a great experience for our communities by being actively involved, committed to supporting them and giving back by “Paying it Forward” in every way we can.
This is “Why” we exist!
To become the dominant, first choice neighborhood bakery and premier provider of fresh baked, New York Style Bagels in the cleanest, friendliest bakery café’s in the
Columbus market. To be an organization of integrity, innovation and teamwork that builds and develops people to their fullest potential during their affiliation with our company. To achieve operational excellence in everything we do by applying the highest standards to our business. To understand that profitable growth is the result of carrying out our mission successfully. We are much more than a business but a place where people’s lives interact with one another in a very positive way and make a difference!
Have Questions or Concerns?
We try our best every day to make our guests feel welcome and taken care of. If you find you have any feedback for us please use the form below to let us know, and we will do our best to make things right. We appreciate all of our customers and love to hear what we are doing right as well as areas we can improve to provide a better dining experience.
When Nord Brue and Mike Dressell started Bruegger’s in 1983, they actually founded the retail bagel concept. Up until that point, bagels were considered mostly an ethnic food and were not known much outside of New York. At that time, less than one-third of Americans had ever tasted a bagel!
From their home base in Burlington, Vermont, Brue and Dressell pioneered a new concept that expanded the traditional bagel bakery into a quick service bakery with premium specialty cream cheeses, custom-made sandwiches, signature soups and exceptional coffee. They worked with a professional bagel baker from New York City for nearly two and a half years to perfect their recipe and baking process.
In 2003, Bruegger’s welcomed new ownership and expanded beyond bagels into breads, wraps and other lunchtime menu items, and began updating bakeries to reflect the welcoming feel of a New England farmhouse-inspired bakery-café that Bruegger’s has evolved into.
Today, over 30 years after the first Bruegger’s opened in Troy, New York, there are over 300 Bruegger’s bakeries in 26 states, the District of Columbia and Canada, with more on the way!